Effective Date: 23rd October 2025
These Terms and Conditions (the “Terms and Conditions”) govern the use of www.scubashow.com (the “Site”). This Site is owned and operated by Rork Media Limited, and functions as an e-commerce website for event ticket and merchandise sales.
By using this Site, you indicate that you have read, understood, and agree to abide by these Terms and Conditions at all times.
Intellectual Property
All content published and made available on our Site is the property of Rork Media Limited and the Site’s creators. This includes, but is not limited to, images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site.
Acceptable Use
As a user of our Site, you agree to use it lawfully and not for any illegal or prohibited purpose. You agree not to:
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Harass or mistreat other users;
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Violate the rights or intellectual property of others;
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Hack or attempt to compromise the Site or another user’s account;
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Post or distribute material that is fraudulent, offensive, or inappropriate.
We reserve the right to limit, suspend, or terminate your access if you violate these Terms and Conditions or applicable laws.
Accounts
When you create an account on our Site, you agree to:
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Be responsible for maintaining the confidentiality of your account information and password; and
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Ensure that all personal information provided is accurate and up to date.
We reserve the right to suspend or terminate accounts for misuse or fraudulent activity.
Sale of Goods and Services
These Terms and Conditions govern the sale of goods and services available on our Site, including:
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Event Tickets
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Event Merchandise
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Exhibitor-Related Services
All goods and services are described as accurately as possible. However, we cannot guarantee that all information and imagery are free of error, and purchases are made at the user’s own risk.
All sales are final. Event tickets are non-refundable and non-transferable, in accordance with the UK’s Consumer Contracts Regulations 2013, which exempts leisure activities and events with a specific date from the right to cancel.
Third-Party Goods and Services
Our Site may include goods or services from third-party providers. We are not responsible for the quality, accuracy, or conduct of third parties, and any dealings are solely between you and the third party.
Payments
We accept the following payment methods on our Site:
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Credit Card
By providing payment information, you authorise us to process the transaction using your selected payment method. We reserve the right to cancel any transaction if we suspect it breaches applicable law or these Terms and Conditions.
Shipping and Delivery
When you purchase goods (such as merchandise), delivery may be made through:
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Digital Delivery
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Box Office Collection
Delivery times may vary due to unforeseen circumstances. You are responsible for providing accurate delivery information. We are not liable for errors caused by incorrect details provided by you.
Consumer Protection Law
Where applicable consumer protection laws, such as the Consumer Rights Act 2015, apply and cannot be excluded, these Terms and Conditions will be read subject to those laws. In any conflict, the mandatory provisions of the law will prevail.
Links to Other Websites
Our Site may contain links to external websites. We are not responsible for the content, policies, or practices of third-party websites and encourage you to review their terms and privacy policies before using them.
Limitation of Liability
Rork Media Limited, including our directors, officers, employees, and affiliates, will not be liable for any losses, damages, or claims arising from your use of the Site or the purchase of our goods and services.
Indemnity
By using this Site, you agree to indemnify and hold harmless Rork Media Limited and its affiliates from any claims, losses, or liabilities resulting from your breach of these Terms and Conditions or unlawful use of the Site.
Applicable Law
These Terms and Conditions are governed by the laws of England and Wales.
Severability
If any provision of these Terms and Conditions is found invalid or unenforceable, the remaining provisions will continue in effect.
Changes
We may update these Terms and Conditions from time to time to maintain legal compliance or reflect operational changes. Updates will be posted on our Site, and continued use of the Site constitutes acceptance of the revised terms.
Contact Details
If you have any questions about these Terms and Conditions, please contact us:
Email: events@scubashow.com
Address: 71–75 Shelton Street, Covent Garden, London, England, WC2H 9JQ